Managed VA Solutions
A Smarter Way to Hire & Manage Virtual Assistants
What is Managed VA Solutions?
Stress less, scale faster, and save more.
Finding and managing the right Virtual Assistant can be time-consuming and frustrating—especially if you’ve had a poor outsourcing experience before. With Digitek Outsourcing, we take care of the entire process, from recruitment to ongoing management, ensuring you get the right VA without the hassle.
Perfect for business owners who want a hands-off approach, need extra support, or are hiring a VA for the first time.
Who is This Service For?
- Business owners who are too busy to handle recruitment and admin tasks.
- Companies looking for reliable offshore staff after struggling with inconsistent hires.
- Business owners who have outsourced before but had a bad experience and need expert guidance.
- Entrepreneurs who need to free up time by delegating repetitive, minute tasks.
- Companies wanting to reduce hiring costs without sacrificing quality.
- Businesses looking to scale and expand their operations efficiently.
How It Works
We follow a detailed process to ensure you get the right VA for your business.
Build Your Job Description
We help you define the role, responsibilities, and required skills.
Advertise the Job
We post the job listing and attract top-tier candidates.
Pre-Screening Questions
We shortlist candidates based on their responses to key screening questions.
First Round Interviews
We conduct initial interviews with you to assess suitability.
Second Round Interviews
This is only required for technical roles where we undergo additional screening for specialised positions.
Select Your Candidate
You make the final hiring decision.
Job Offer & Negotiation
We facilitate the offer and any necessary negotiations.
Employment Contract & Engagement
We assist you and your VA formalise the working arrangement.
Support and Training
We provide ongoing support and training resources to ensure your VA integrates seamlessly and delivers long-term success.
Why More Businesses Are Hiring Virtual Assistants
The demand for Virtual Assistants is growing as business owners discover the advantages of outsourcing.
Cost Savings
Access to a Global Talent Pool
Increased Efficiency
Flexibility
24/7 Productivity
With offshore staff in different time zones, your business can keep running around the clock.
Fair Work Act Compliance
Industries We Help
IT Support
Insurance
Real Estate
Accounting & Bookkeeping
Legal Admin
NDIS & Allied Health
Creative Services
Case Study
How an IT Support Business Scaled with a Managed VA
The Challenge: A growing IT support company was struggling to keep up with customer inquiries and ticket management. Their local team was overwhelmed, and hiring additional in-house staff wasn’t cost-effective.
The Solution: The IT support company decided to hire an IT Virtual Assistant to handle customer support tickets, assist with scheduling, and perform basic troubleshooting. The IT support company had all recruitment, onboarding, and payroll handled for them, allowing them to focus on what they do best—running their business.
- 30% increase in customer response times due to faster ticket resolution.
- 70% savings on overhead costs compared to hiring an in-house employee.
- Freed up senior IT staff to focus on high-priority tasks and complex issues.
Managed VA Solutions vs. Direct VA Recruitment
| Feature | Managed VA Solutions | Direct VA Recruitment |
|---|---|---|
|
Recruitment and Hiring |
Fully managed |
We find, you manage |
|
Payroll & Admin |
Included |
You handle payroll |
|
Ongoing Support |
Fully managed by us |
You provide support |
|
Best for |
Business owners who want a seamless, fully managed VA experience—where everything from hiring to payroll is handled for them. |
Businesses that want full control & flexibility |
Get Started with a Managed Virtual Assistant Today
Let us take the hassle out of hiring and managing your VA so you can focus on what you do best.
