Hire a Virtual Assistant for Your NDIS or Healthcare Business

Streamline your admin, improve patient care and focus on what matters most

How an NDIS or Healthcare Virtual Assistant Can Help Your Business

Managing an NDIS or healthcare practice involves handling complex administrative tasks, patient communication, and compliance requirements—all while providing high-quality care. A Virtual Assistant can take care of the time-consuming admin so you can focus on delivering the best support to your clients and patients.

Whether you need help with NDIS plan management, invoicing, scheduling, or medical record updates, Digitek Outsourcing can connect you with a skilled VA who integrates seamlessly into your team.

Why NDIS Providers & Healthcare Professionals Are Hiring Virtual Assistants

NDIS providers, medical clinics, and healthcare professionals are turning to Virtual Assistants to help streamline operations and reduce admin workload. Here’s why:

Reduce Admin Overload

Free up time spent on scheduling, invoicing, and compliance.
Lower Costs

Hiring a local admin team is costly; a VA offers the same support at a fraction of the price.
Improve Client & Patient Care

Spend more time with clients and patients instead of handling paperwork.
Enhance Compliance & Accuracy

Ensure invoicing, records, and NDIS documentation are well-maintained.
Scalability

Expand your practice or NDIS services without hiring full-time staff.

Tasks an NDIS or Healthcare Virtual Assistant Can Handle

NDIS Virtual Assistant

Healthcare Virtual Assistant

Managing emails and calendars for clinicians.
Organising documents, preparing reports, and data entry.
Handling patient inquiries and providing administrative support to clinicians.
Assistance with invoicing
Appointment scheduling & reminders
Telehealth assistance

How Digitek Outsourcing Can Help You Find the Right Virtual Assistant

At Digitek Outsourcing, we provide two flexible solutions for NDIS and healthcare businesses:

Managed VA Solutions

Fully Managed Service

We handle recruitment, payroll, and ongoing management, so you can focus on running your practice. This is ideal for providers looking for a hands-off, seamless experience with plenty of support.

Direct VA Recruitment

One-Off Hire

If you prefer to manage your VA yourself, we source and recruit the perfect candidate for you. Once hired, you take full control of training, payment, and management.

Our Hiring Process

Consultation

We assess your business needs and identify the right VA for your practice.

Recruitment & Screening

We find top candidates tailored to your role.

Interview & Selection

You select the VA that best fits your operations.

Onboarding & Support

For Managed VAs, we provide ongoing payroll, training, and administrative support.

Case Study

How an NDIS Provider Improved Efficiency with a VA

The Challenge: An NDIS provider was overwhelmed with plan management, compliance paperwork, and invoicing. Their support coordinators were spending too much time on admin tasks instead of helping participants achieve their goals.

The Solution: They hired an NDIS Virtual Assistant to manage invoicing, update participant plans, and ensure compliance records were up to date. This freed up their team to focus on high-quality client support.

The Results

Hire an NDIS or Healthcare Virtual Assistant Today

Stop feeling overwhelmed with admin, editing, and social media tasks—let a skilled VA help you scale your creative business. Contact Digitek Outsourcing today to find the perfect Virtual Assistant for your needs.

FAQs About NDIS & Healthcare Virtual Assistants

What does an NDIS Virtual Assistant do?

An NDIS VA helps with participant plan management, invoicing, compliance paperwork, and scheduling, allowing providers to focus on client care.

What does a Healthcare Virtual Assistant do?

A Healthcare VA supports medical professionals by handling billing, appointment scheduling, patient records, and telehealth coordination.

How do I know if the VA will suit my business?

We follow a structured recruitment process to match you with a VA experienced in NDIS or healthcare admin. You’ll have the opportunity to interview and select your ideal candidate.

What’s the difference between Managed VA Solutions and Direct VA Recruitment?

Managed VA Solutions – We recruit, onboard, and manage your VA, handling payroll and ongoing support for a monthly management fee.
Direct VA Recruitment – For a one-off hire fee, we find your VA, and you take full control of training, management, and payments.

What security measures are in place for handling patient/client data?

Our VAs are trained in confidentiality and can work with secure systems to ensure compliance with NDIS and healthcare regulations. Digitek can also assist in setting up Remote Monitoring and Management (RMM) tools for added security.