Why NDIS Providers Are Drowning in Admin Participant notes, PRODA claims, incident logs: the paperwork behind the National Disability Insurance Scheme keeps growing. Every hour spent on forms is an hour not spent on participant outcomes. That’s where the NDIS virtual assistant comes in. What Is an NDIS Virtual
Why Australian Labour Costs Keep Climbing The national minimum wage rose another 3.5 % on 1 July 2025, and an average administrative assistant now earns about AU $25.94 per hour , or ~AU $66 k a year when you add on-costs like super and leave loading. For many small and
Most leaks don’t happen because a firewall failed, they happen because someone, somewhere, wasn’t paying attention. At Digitek Outsourcing we vet every virtual assistant (VA) for reliability and integrity, but the safest results come when you combine good people with common-sense processes. Below are five low-tech yet high-impact habits that
Outsourcing to a virtual assistant can be a smart move for Australian businesses, but we know it can also raise concerns. Will my data be secure? Can I trust someone working overseas? What about confidentiality and system access? These are valid questions—especially if you’re hiring a virtual assistant for the
Scaling a small business is exciting, but it can also be overwhelming. You’ve got big goals, a growing client base, and more opportunities than time. But with that growth comes a flood of admin, customer queries, follow-ups, scheduling, and invoicing. If you’re not careful, the daily grind can pull you
Hiring a virtual assistant is one of the smartest moves a busy business owner can make, but if you’ve never done it before, it can feel a little daunting. What can a VA actually do? How do you train someone who works remotely? Will it really save time, or just
Creative business owners are some of the busiest. Whether you’re a graphic designer, content creator, digital marketer, or running a branding agency, your day is packed with client projects, campaigns, and content deadlines. And somewhere in the mix? Emails, scheduling, edits, admin, and social media that eat up your flow.
The demand for IT Virtual Assistants is on the rise—but not all VA providers are created equal. While many agencies offer virtual admin support, very few understand the nuances, pressures, and systems unique to IT service providers. That’s where Digitek Outsourcing stands out. With real-world IT experience, Digitek Outsourcing has
As an NDIS provider, your time is precious. Between managing participant plans, handling billing, and staying on top of compliance, the admin can feel endless. That’s where an NDIS Virtual Assistant can step in—giving you back time, reducing stress, and helping your team focus on what matters most: providing quality
Running an IT company—whether you’re a managed service provider (MSP), tech consultancy, or software support business—means juggling a mix of high-priority client issues, internal operations, and constant documentation. It’s no surprise that more and more IT businesses are turning to IT Virtual Assistants to free up their time, streamline processes,
When you run an IT support business or managed service provider (MSP), your to-do list never ends. Between support tickets, admin, documentation, and client communication, it’s easy to get bogged down in tasks that aren’t directly billable. That’s where an IT Virtual Assistant (VA) can make a real difference. In